Automated Meter Readers

Smart Meter Readers and Advanced Metering Infrastructure for Revenue Optimisation, Operational Efficiency and Great Customer Experience

Monitoring utility usage in real time with advanced data feedback, analytics and reporting over the Orion Data Network creates a better customer experience, prevents wastage, reduces your carbon footprint and enables accurate, flexible, on time billing and payments.

Customer Attraction & Retention in the Utilities Industry

Alternative energy sources and environmental concerns are potentially a big problem for traditional utilities companies. The only way to stay ahead of the competition is to be more innovative and strive for higher levels of efficiency, cost-effectiveness, greener solutions and a great customer experience.

Investment in emerging and maturing technologies such as the Internet of Things, Radio Frequency Identification, predictive and prescriptive analytics, automation and AI will enable utilities companies to update transmissions, distribution, usage patterns and billing processes. By utilising these technologies to create operational efficiency, cost savings, transparency and a reduced carbon footprint, they can attract and retain today’s customers in this highly competitive market.

IoT enabled solutions provide real time data to create a smarter grid; advanced analytics for optimisation of assets, products, services and operations; and advanced collaborative reporting that facilitates data-driven business decisions. The gateway products and services that will most benefit utilities companies from the outset of their digital transformation journey are Smart Meters, Supervisory Control and Data Acquisition (SCADA) and Advanced Metering Infrastructure (AMI).

What are AMR Solutions on the Orion Data Network?


Smarter Technologies Group’s Orion AMR solutions comprise a system of automated meters within an Advanced Metering Infrastructure and industry standard Supervisory Control and Data Acquisition. This includes the Orion data communications network and a backend data management system that facilitates two-way communication between the utilities and the customer.

Broad Application

The solutions are applicable to all utilities including electric, hydroelectric, fossil, natural gas and power generation and distribution, or water supply and sewage management.

Whatever type of energy you provide, our advanced technology comprising a huge variety of different sensors and tracking devices, combined with Orion’s real-time data and reporting, enables you to take control of your assets, energy and operations. The data you collect will facilitate preventive and predictive maintenance scheduling; quality assurance; streamlined processes; simplified budget planning; flexible billing and operational risk assessment and management.

Reduce Long-term Expenditure

The smart meters feedback real-time business intelligence on utilities usage, wastage and cost so that you can very quickly determine the most cost effective and environmentally friendly way to utilise power, streamline operations and billing, and reduce long-term expenditure.

These findings can also be applied when introducing new technological advancements in the industry, enabling utilities companies to reach higher levels of connectivity and maturity in the Internet of Things arena more quickly. With Orion you see a fast return on your investment with clients reporting up to 20% reduction in their operational costs within just a few weeks. Orion solutions provide up to 75% greater operational cost savings than others currently available in the sector.

Robust & Secure

Orion is a privately-owned data network with robust and future proof architecture and excellent security that prevents penetration by hackers, keeping your data secure and in line with the increasing pressure of new data Regulations.

New Revenue Streams

The merging smart cities rely on smarter utilities in order to operate efficiently and provide a good quality of life to inhabitants. Utilities companies using smart metering and advanced metering infrastructure over the Orion Data Network have a competitive advantage when governments are choosing preferred suppliers for smart city projects.

Actionable Business Insights

Orion provides an unsurpassed level of data collection, insights and reporting to streamline business operations and future proof your products and services. With Orion you can become a data-driven business. Smarter Technologies smart metering technology and Orion’s real-time data give you a more comprehensive view of the grid. The system is highly scalable and grows with your business as you roll out more smart meters and other connected products and services.

It has a wide range of applications including electricity water and gas meters for domestic smart housing, businesses with individual and multiple sites, shopping malls and tower blocks with multiple occupants and public services such as street lighting in smart cities.

For smart metering, Orion harnesses the power of sensors, smart meters, the IoT and advanced analytics to enhance existing value channels and create new ones. It creates a flow of detailed information from customisable, pre-defined data sets, which you can turn into actionable business insights for more efficient and cost-effective energy usage, theft and tamper prevention and predictive maintenance.

Integration & Interoperability

Smarter Technologies Group’s AMR solutions offer excellent interoperability with your existing and legacy systems and integration with newer IoT technologies, hardware and systems including the entire range of Smarter Technologies Group products and services for site security and asset tracking monitoring and recovery. In addition to improving customer experience, prompting cost-efficient energy usage and being greener Orion Smart Meter solutions can help prevent smart meter fraud and current manipulation with tamper and movement sensors and keep track of the location of all of your physical smart meter assets.

NFC Group automated meter readers

How Does Orion Work?

Orion is a low power, long-range, digital privately-owned data network combining Radio Frequency Identification (RFID) technology, IoT sensors, GPS and non-GPS tags and advanced real-time data feedback, analytics and reporting. The system listens and monitors, allowing utilities companies to track and their valuable assets and key personnel for optimum longevity, security and profitability.

Bespoke Data and Reporting

Orion offers a huge range of application possibilities as almost any asset or application that requires real-time data can join the Network. The hardware and software is fully customisable to meet your utility company’s and customers’ specific real-time data requirements.

The Orion Data Network can be deployed anywhere in the world quickly, simply and cost-effectively.



Applies to electric, hydroelectric, fossil, natural gas and power generation and distribution, water supply and sewage management


Monitor energy consumption in real time


Prevent tampering, current manipulation and theft


Flexible accurate billing


Become a smart city preferred supplier


Enhance your customers’ experience


Reduce your carbon footprint




Operational Efficiency, Asset Optimisation, Energy Optimisation


Up to 75% Opex reduction and fast ROI

Contact NFC Group


Our experts are waiting to answer your enquiries and help design a solution for you.

Call on 0330 223 5000

NFC Group location


Smarter Technologies Group 1 Austin Park, Yeoman Road, Ringwood, BH24 3FG, United Kingdom

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AMR enquiries

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